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evolute

With Stephen Essien

we help you

grow

change

evolve

With Stephen Essien

we help build

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With Stephen Essien

With Stephen Essien

about us

we are about growth

After 20 years in the Commercial Space, we decided to alter direction. With 50+ years cumulative working experience, now, we share our passion by helping others. Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.

what we do

Business Strategy

Strategy means making clear cut choices about how to compete. You cannot be everything to everybody, no matter what the size of your business or how deep its pockets – We help you build the right and informed strategy.

Business Transformation

It is not the strongest business with the most intelligent workforce that will survive but a business that can best manage the present and seize the future and change to adapt. In this era of disruption, transformation is more important than ever. We offer creative solutions to help you evolve.

Customer Experience

The customer experience is a competitive battlefield. You win there, you win the game.

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After 2 decades of gathering experiences, I am energized and ready to empower employees, entrepreneurs to embrace change and do more with less.

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Key man

ABLE AND EQUIPPED

Stephen Essien In the last 20 years, he has witnessed and built different Business Strategies, innovative projects and have seen the impact it has on business profitability in different industries. Throughout his career, he has harnessed his passion for improving the quality of life to motivate entire companies with fresh visions for the intrinsic value of products and services in renewable energy, telecommunications, and other industries.

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highlights

Senior Call Centre Manager
May 2008 – Oct 2010

Brought a different perspective of Call Centre Service delivery in Ghana by creating and leading Zain Call Centre which he successfully did and achieved many enviable results

Head, Customer and User Experience
Oct 2010 – May 2014

Lead the revolution of Vodafone Call Centre by designing Customer Experience strategy which saw wonderful Service delivery by reducing over 50% Cost

Chief Business Officer
Jun 2014 – Dec 2017

Turn B2B business in millicom Ghana within a year by developing a new Commercial Strategy that nearly eliminated customer churn while also enabling the business to successfully increase market share in the SME space in Ghana.

Country Managing Director
Jan 2018 – Present

Leading the team in Ghana to introduce ZOLA Solar Home Systems to Ghana and recognized as triage fastest growing Marketing in 2018/2019.

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