about us
we are about growth
After 20 years in the Commercial Space, we decided to alter direction. With 50+ years cumulative working experience, now, we share our passion by helping others. Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.
what we do
Key man
ABLE AND EQUIPPED
Stephen Essien In the last 20 years, he has witnessed and built different Business Strategies, innovative projects and have seen the impact it has on business profitability in different industries. Throughout his career, he has harnessed his passion for improving the quality of life to motivate entire companies with fresh visions for the intrinsic value of products and services in renewable energy, telecommunications, and other industries.
read morehighlights
Senior Call Centre Manager
May 2008 – Oct 2010
Brought a different perspective of Call Centre Service delivery in Ghana by creating and leading Zain Call Centre which he successfully did and achieved many enviable results
Head, Customer and User Experience
Oct 2010 – May 2014
Lead the revolution of Vodafone Call Centre by designing Customer Experience strategy which saw wonderful Service delivery by reducing over 50% Cost
Chief Business Officer
Jun 2014 – Dec 2017
Turn B2B business in millicom Ghana within a year by developing a new Commercial Strategy that nearly eliminated customer churn while also enabling the business to successfully increase market share in the SME space in Ghana.
Country Managing Director
Jan 2018 – Present
Leading the team in Ghana to introduce ZOLA Solar Home Systems to Ghana and recognized as triage fastest growing Marketing in 2018/2019.